Video Support Team

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Primary concern:

NCHA judge monitors are continuously having issues with video sent for review that are of substandard quality because of various technical issues caused (directly or indirectly) by the video operator.

Mission Support Statement:    

An NCHA Video Support Team (VST) has been organized to guide and assist videographers supporting the NCHA that have technical challenges/issues that have been identified by an NCHA judge monitor.

When deemed necessary, letters from the NCHA Office of the Director of Judges will be sent to the videographer in question identifying the video issues.  This response will then initiate the VST protocol, if necessary.  This protocol includes sending a copy of the letter to the VST office. Because video production is a visual medium, the appropriate media (i.e., video file or DVD) with the questionable footage may be requested by the VST office.

Upon receipt, the video footage will be reviewed and the issues clarified in technical terms by the VST office.  A designated VST member will contact the videographer to begin technical assistance.  The VST will work with the videographer to resolve the issue and will track what assistance was given and the resolution accomplished.  A notification of the contact and results will be sent to the NCHA Office of the Director of Judges.